Why should I use a headset?
Using a headset makes your work more efficient and protect your health. You will find typing and writing much easier whilst on call. If you clamp the phone between your ear and your shoulder, it will reduce muscle strains that often leads to head, neck
Monaural or binaural? What is the difference?
Monaural headsets are the most popular in office environment. They fit well to the head and ear, let you communicate with your colleges even if you do not pull it off your head. Binatural models mostly used by agents.
What does Peak Stop or acoustic shock protection mean?
Acoustic shock is an injury caused to telephone headset users by exposure to abrupt and unexpected high pitched tones or other noises that may occur in telephone networks. Acoustic protection is the capability of call center headsets to protect user from
What does bottom lead mean?
Bottom lead is the extention cable that connects a headset to a desktop or mobile phone or PC/laptop. There are a lot of different PABX brands on the market, which have their own handset/headset connection. Don't worry, our technical team will help you
What is the difference between corded and cordless headsets?
Corded headsets recommended for those who do not require mobility whilst working. Cordless Bluetooth models recommended for PC/laptop/mobile users. Cordless DECT models designed for either for desktop phones or PC/laptop users. DECT version has longer ra
What does NC mean?
NC is the noise cancelling function. Unlike common devices call center headsets are desgined for noisy environment. NC decreases the background noise level.
QD? What does it mean?
QD means Quick Disconnect, fast and practical way of connecting a headset and bottom lead.
I have a headset with QD. How can I connect it to my PC/laptop?
Hameco offers three different type of USB cords to connect your QD headset to your PC/laptop.
How can I answer a call when using a DECT headset?
It depends on your desktop phone. Most of the recent telephone models equipped with EHS (Electronics Hook Switch) function. For such models hameco offers EHS cords. If the telephone doesn't have EHS function you need to use lifter or simply pick up the